Terms of Use

These Terms of Use were last updated on [YYYY-MM-DD].

Introduction

These Terms of Use apply to the Air Conditioning Ormeau website (airconditioningormeau.com.au). Air Conditioning Ormeau is fully licensed, insured and ARC-certified, operating under Lic #83326 and ARC #L160535, and complies with the Australian Consumer Law (ACL) and Queensland fair trading legislation.

These terms cover how you may use this website, the accuracy of the information on it, and how any dispute about the website itself (as distinct from a booked air conditioning job) is handled. By using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use the site.

Use of This Website

  • You may browse this website for personal, non-commercial purposes.
  • You may not scrape, copy or republish the site's content without written permission.
  • You may not attempt to compromise the security or functionality of this website.
  • You may not use the contact form for spam, harassment or unlawful purposes.
  • You may not use automated tools to extract pricing, content or contact information from this website for a competing business.

We may restrict or remove your access to this website if we reasonably believe you have breached these terms.

Intellectual Property

The website content, layout, images and brand identity are owned by the operator. The Lic #83326, ARC #L160535, business name and associated trade marks are the property of the operator. You may not reproduce, modify or redistribute this content without written permission. Third-party content, such as air conditioner manufacturer logos referenced in service, type and brand descriptions, remains the property of the respective owner. Nothing in these terms transfers any ownership of this intellectual property to you, and any permitted use must credit the operator where reasonably practicable.

Accuracy of Information

We take reasonable care to ensure the information on this website is accurate at the time of publication. Service descriptions and turnaround times are indicative only; actual quotes are provided in writing before any work begins. Details such as brands installed, systems serviced and suburbs covered may change as our business evolves, so we may update this website without notice. This website does not constitute personalised air conditioning advice. If you have a specific air conditioning concern, call us on (07) 5661 9513 rather than relying solely on general information published here.

No DIY Advice

The information on this website is general in nature and is not intended as DIY air conditioning instruction. Air conditioning work is regulated in Queensland: handling refrigerant requires ARC certification, and the electrical connection of an air conditioner must be performed by a licensed electrician in accordance with the AS/NZS 3000 Wiring Rules. Attempting to install, gas up or repair an air conditioner yourself can cause property damage, refrigerant exposure, fire or electric shock risk, voided manufacturer warranties, or a breach of compliance obligations.

If you have an air conditioning issue, call Air Conditioning Ormeau on (07) 5661 9513. We will assess the issue and provide clear, fixed pricing before any work begins.

Third-Party Links and Services

This website may link to third-party websites, such as air conditioner manufacturer brand pages, or council and government sites for compliance information. We do not control third-party websites and are not responsible for their content, accuracy or privacy practices. Following a third-party link is at your own risk, and we recommend reviewing the relevant third-party site's own terms and privacy policy before providing any information to it. This network does not offer or embed any finance, credit or buy-now-pay-later product; we do not lend money or assess credit, and no part of this website should be read as a finance offer.

Workmanship Guarantee References

We back our workmanship with a guarantee on work performed by our licensed, ARC-certified team. Full details of what the workmanship guarantee covers, and what it does not cover, are set out on the relevant service pages and confirmed in writing on your quote. The terms confirmed at the time of quotation govern any guarantee claim, and any general description of the guarantee elsewhere on this website is provided for information only.

Australian Consumer Law

Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability for breach of any guarantee that cannot be excluded is limited to supplying the services again or paying the cost of having the services supplied again.

Limitation of Liability

To the extent permitted by law, we are not liable for:

  • Indirect, incidental or consequential losses arising from use of this website
  • Loss caused by inaccurate or out-of-date information on this website, which is general guidance, not personalised advice
  • Loss caused by third-party websites or services linked from this website
  • Loss caused by your failure to call us and obtain a quote before acting on information from this website
  • Loss arising from any interruption to, or unavailability of, this website, including outages affecting our hosting or infrastructure providers

This clause does not affect our obligations under any consumer guarantee that cannot lawfully be excluded, and nothing in it limits our liability where the law does not allow it to be limited.

Contact Form Submissions

By submitting the contact form, you confirm that the information you provide is accurate and that you are authorised to provide it. We use the information solely to respond to your enquiry, in accordance with our Privacy Policy. We do not on-sell contact details to third parties.

Governing Law

These Terms of Use are governed by the laws of Queensland. Any dispute arising from these terms or from use of this website is subject to the exclusive jurisdiction of the courts of Queensland. This clause covers disputes about the website itself; any dispute about a specific air conditioning job is governed by the terms of the written quote for that job.

Changes to These Terms

We may update these Terms of Use at any time. Updates will be reflected on this page with a new "last updated" date. Continued use of the website after an update constitutes acceptance of the updated terms.

How to Contact Us

  • Business: Air Conditioning Ormeau
  • Operating under: our parent business identity, fully licensed, insured and ARC-certified, Lic #83326, ARC #L160535
  • Phone: (07) 5661 9513
  • Website: airconditioningormeau.com.au
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